Last updated: March 16, 2026
Cookies are small text files that are placed on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferred language and other settings. Cookies can be 'session' cookies (deleted when you close your browser) or 'persistent' cookies (remain until they expire or you delete them).
We use cookies and similar technologies (such as local storage and pixel tags) to operate our platform, analyze traffic, personalize content, and improve your experience. We categorize cookies into four types: strictly necessary, functional, analytics, and marketing cookies.
These cookies are essential for the platform to function. They enable core features such as authentication, session management, security, and accessibility. Without these cookies, services you have requested cannot be provided. These cookies do not require consent under GDPR/ePrivacy regulations. Examples: session ID, CSRF token, locale preference, cookie consent state.
These cookies allow the platform to remember choices you make (such as your language, region, or display preferences) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or saving your treatment comparison. Examples: language preference, recently viewed clinics, form progress state.
We use analytics cookies to understand how visitors interact with our platform. This helps us improve the user experience, identify popular content, and detect issues. We use PostHog for product analytics and Google Analytics 4 (GA4) for web analytics. All analytics data is aggregated and anonymized where possible. Examples: PostHog session tracking, GA4 _ga and _gid cookies, page view counts, conversion funnel tracking.
Marketing cookies are used to track visitors across websites and display relevant advertisements. They also help measure the effectiveness of advertising campaigns. We use these cookies for UTM parameter attribution and retargeting. Examples: UTM source/medium/campaign cookies, ad platform pixels. These cookies are only set with your explicit consent.
Some cookies are set by third-party services that appear on our pages. We do not control these cookies. Third parties include: Stripe (payment processing), Mapbox (maps), Google Analytics, PostHog, and social media platforms (when you use sharing features). Please review the respective privacy policies of these services for details on their cookie practices.
When you first visit ClinicaTrust, a cookie consent banner is displayed. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences. Your consent choice is stored and respected across sessions. You can change your preferences at any time via the cookie settings link in the footer. Our consent mechanism complies with IAB Transparency and Consent Framework (TCF) v2.2.
Most web browsers allow you to manage cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you before a cookie is set. Note that disabling strictly necessary cookies may affect the functionality of our platform. Browser help pages: Chrome (Settings > Privacy and Security > Cookies), Firefox (Settings > Privacy & Security), Safari (Preferences > Privacy), Edge (Settings > Cookies and Site Permissions).
Session cookies are deleted when you close your browser. Persistent cookies have varying lifespans: functional cookies (up to 12 months), analytics cookies (up to 24 months), marketing cookies (up to 12 months). We review and purge expired cookies regularly.
Under GDPR and CCPA, you have the right to: know what cookies we use and why, withdraw your consent at any time, request deletion of cookie data, opt out of marketing cookies. To exercise these rights, adjust your cookie settings via the footer link or contact us at privacy@clinicatrust.com.
We may update this cookie policy from time to time to reflect changes in technology, regulation, or our business practices. The 'Last updated' date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.
If you have questions about our use of cookies, contact us at privacy@clinicatrust.com or write to: Renaissance Clinique LLC, United States.
Read our full privacy policy for more details on how we protect your data.
Privacy Policy